Refund policy

RETURN AND REFUND POLICY

We accept return requests made within 7 days after your order is delivered.

ELIGIBILITY
Items must be unworn, unused, undamaged, and returned in their original packaging with proof of purchase. To request a return, contact us through the Contact Us page on our website before sending anything back. Returns sent without prior authorization may not be accepted.

NON-RETURNABLE ITEMS
Customized, personalized, or engraved items cannot be returned unless they arrive damaged, defective, or incorrect. Gift cards and items marked final sale are also non-returnable.

RETURN SHIPPING
For ordinary returns, the customer is responsible for return shipping costs. If an item arrives damaged, defective, or incorrect, Camp-Light will cover reasonable return shipping costs or provide another appropriate resolution. Original shipping charges are non-refundable unless the return is caused by our error.

DAMAGED OR INCORRECT ITEMS
Please inspect your order after delivery and contact us promptly if it is damaged, defective, or incorrect. Include your order number and clear photographs so we can help resolve the issue.

REFUNDS
After we receive and inspect an approved return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional processing time.

EXCHANGES
The fastest way to obtain a different item is to return the eligible item and place a new order after the return is approved.

This policy does not limit any mandatory consumer rights that apply under applicable law.