Shipping policy

SHIPPING POLICY

UNITED STATES SHIPPING
Camp-Light currently ships to addresses in the United States from our fulfillment location in China.

SHIPPING RATES
Standard Shipping to the United States is free, with no minimum order amount.

DELIVERY ESTIMATE
Estimated delivery is 8–10 business days from the date your order is placed. This estimate includes both order processing and transit time. Delivery estimates are not guarantees. Weekends, holidays, customs processing, carrier disruptions, severe weather, and remote destinations may cause delays.

ORDER TRACKING
When tracking is available, tracking details will be sent after the order ships. Tracking information can take time to update after the carrier receives the package.

SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address. Contact us through the Contact Us page as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order enters fulfillment.

DUTIES AND TAXES
Any applicable taxes, duties, or import charges are handled as shown at checkout or as required by the destination authorities. Charges not collected at checkout may be the customer’s responsibility.

LOST OR DAMAGED PACKAGES
If a package appears lost or arrives damaged, contact us promptly through the Contact Us page and include the order number and supporting photographs when applicable. We will work with the carrier and offer an appropriate resolution based on the circumstances.

Shipping rates and delivery estimates are subject to change. The rate and estimate displayed at checkout apply to the order.